What We Collect and Why It Matters
When you open an account, we collect your name, contact details, and the payment method you use — whether that is bKash, Nagad or Rocket. This lets us process deposits, verify withdrawals and match transactions to your wallet. We also log device identifiers and browser session
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data each time you access the lobby, so we can detect unusual activity and keep your account secure. Your payment details are never stored in plain form; wallet numbers tied to bKash, Nagad or Rocket transfers are held in encrypted fields. We collect only what is
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necessary for account operation. We do not sell your data to third-party marketing firms. Transaction records are retained for the period required by our operational and audit processes, after which they are removed from active systems. If you close your account, you can request data deletion
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through our support channel — we will confirm what is removed and what must be kept for lawful record purposes. Availability of this service depends on your local law and eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.